Résumés
Résumé
Au Maroc, les inondations aggravées par les changements climatiques endommagent ou polluent les sources d’eau potable. Alors que les victimes cherchent des mesures d’adaptation, on se demande comment accompagner adéquatement des citoyens dans la résolution de tels problèmes environnementaux complexes. L’approche créative de la pensée design et l’usage participatif de Facebook ont été choisis pour accompagner dix femmes marocaines dans la résolution d’un problème d’eau potable causé par les inondations. En pensée design, l’analyse des besoins, l’abduction et le prototypage rapide sont promus. Facebook, comme d’autres outils numériques, peut faciliter la définition d'un problème, la discussion et l'élaboration de solutions. À l’aide de vidéos, de photos et de commentaires, les participantes ont partagé sur Facebook leur expérience des inondations, puis résolu ensemble le problème de la piètre qualité de leur eau potable. La pensée design et Facebook ont permis aux femmes d’explorer plusieurs dimensions du problème, puis de prototyper et d’appliquer des solutions de purification d’eau réalistes pour leur milieu. C’est la dimension créative de la démarche et l’utilisation de divers médias qui permet d’établir ici un lien avec le processus artistique.
Mots-clés :
- pensée design,
- approche créative,
- approche participative,
- résolution de problème environnemental,
- Facebook,
- inondations
Abstract
In Morocco, floods worsened by climate change damage or pollute drinkable water sources. While victims seek accommodation, there is a question of how to adequately support citizens in addressing such complex environmental issues. Design thinking and Facebook were chosen in order to accompany ten Moroccan women in solving a problem with drinking water caused by flooding. In design thinking, needs analysis, abduction and rapid prototyping are promoted. Like other social networks, Facebook could facilitate problems definition, discussion and elaboration of solutions. With the help of videos, pictures and comments, the participants shared on Facebook their experience on flooding, and tried to solve together their drinking water problem. Design thinking and Facebook allowed these women to explore many aspects of the problem, and to prototype and implement diverse realistic and locally adapted water purification solutions. It is the creative dimension of this initiative, and the use of diverse media that allows establishing here a link with the artistic process.
Keywords:
- design thinking,
- creativity,
- participatory approach,
- environmental problem solving,
- Facebook,
- floods
Parties annexes
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