Résumés
Résumé
Cet article présente les résultats d’une étude sur la collaboration avec les familles de minorités ethnoculturelles (MEC) dans le cadre de l’approche différentielle (AD) en protection de la jeunesse. L’étude examine les effets de cette collaboration sur la trajectoire décisionnelle pour les enfants et la récurrence des signalements. La méthodologie qualitative repose sur des entretiens de groupe avec 12 intervenants et intervenantes en protection de la jeunesse, tandis que la méthodologie quantitative s’appuie sur des données clinico-administratives de deux cohortes d’enfants ayant bénéficié d’une AD entre 2013 et 2019. Les résultats qualitatifs révèlent que les intervenants et intervenantes considèrent l’AD comme un moyen efficace d’établir une relation de confiance avec les familles des MEC, en prenant en compte leurs besoins spécifiques et en répondant avec empathie à leurs préoccupations vis-à-vis de l’intervention de l’État. Ils mettent en avant l’importance d’une AD, visant à réduire les préjugés et à mieux comprendre les défis uniques rencontrés par ces familles. Cependant, des obstacles subsistent, notamment des difficultés d’accès aux services communautaires, limitant ainsi l’efficacité de l’intervention pour les familles issues des MEC. Les résultats quantitatifs corroborent ces constatations : malgré une collaboration positive à court terme, de nombreux enfants, y compris ceux issus des MEC, réintègrent le système après la fermeture de leur dossier ou lorsque leur signalement n’est pas retenu. La principale conclusion de l’étude souligne l’importance d’améliorer l’accès aux services préventifs adaptés aux familles, en particulier celles issues des MEC, et d’assurer une meilleure collaboration entre tous les partenaires pour éviter leur retour dans le système de protection.
Mots-clés :
- approche différentielle,
- minorités ethnoculturelles,
- collaboration,
- perspectives des intervenants,
- trajectoire décisionnelle
Abstract
This article presents the results of a study on collaboration with ethnocultural minority (ECM) families within the framework of the differential response (DR) approach to child protection. The study examines the effects of this collaboration on the decision-making trajectory for children and the recurrence of referrals. The qualitative methodology is based on group interviews with 12 youth protection workers, while the quantitative methodology draws on clinicoadministrative data from two cohorts of children who were the subject of a DR between 2013 and 2019. Qualitative findings reveal that practitioners consider the DR to be an effective means of establishing a relationship of trust with ECM families, taking into account their specific needs and responding with empathy to their concerns about government intervention. They emphasize the importance of a DR, aimed at reducing prejudice and better understanding the unique challenges faced by these families. However, obstacles remain, including difficulties in accessing community services, thus limiting the effectiveness of the intervention for ECM families. The quantitative findings corroborate these findings: despite positive short-term collaboration, many children, including those from ECMs, re-enter the system after their files have been closed or when their referral is not retained. The main conclusion of the study highlights the importance of improving access to preventive services adapted to families, particularly those from ECMs, and of ensuring better collaboration between all partners to avoid future interventions by youth protective services.
Keywords:
- différential approach,
- ethno-cultural minorities,
- collaboration,
- youth protection workers perspectives,
- decision making trajectory
Parties annexes
Bibliographie
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