Résumés
Abstract
This study analyzes qualitatively nine interactional coping solutions (ICS) in the post-adoption stage of information technology implementation at a French legal firm to understand the impact of these solutions on managing technostress. We captured the impact of interactional coping solutions (ICS) and noticed certain limitations within the firm that can impact the performance of interactional coping solutions (ICS) in managing technostress. These limitations include a lack of creative interaction between colleagues at the group level and of organizational commitment to the digitalization process.
Keywords:
- technostress,
- interactional coping solutions,
- information technology,
- research intervention,
- longitudinal study,
- French legal firm
Résumé
Cette étude analyse qualitativement neuf solutions d’adaptation interactionnelles (ICS) dans la phase post‑adoption de la mise en oeuvre des technologies de l’information dans un cabinet juridique français pour comprendre l’impact de ces solutions sur la gestion du technostress. Nous avons capturé l’impact des solutions d’adaptation interactionnelles (ICS) et remarquent certaines limites au sein de l’entreprise qui peuvent avoir un impact sur la performance des solutions d’adaptation interactionnelles (ICS) dans la gestion du technostress. Ces limites comprennent un manque d’interaction créative entre collègues au niveau du groupe et d’engagement organisationnel envers le processus de numérisation.
Mots-clés :
- technostress,
- solutions d’adaptation interactionnelles,
- technologies de l’information,
- intervention de recherche,
- étude longitudinale,
- cabinet d’avocats français
Resumen
Este estudio analiza cualitativamente nueve soluciones de afrontamiento interactivas (ICS) en la etapa posterior a la adopción de la implementación de tecnología de la información en una firma legal francesa para comprender el impacto de estas soluciones en la gestión del tecnoestrés. Capturamos el impacto de las soluciones de adaptación interaccionales (ICS) y notamos ciertas limitaciones dentro de la empresa que pueden afectar el desempeño de las soluciones de adaptación interaccionales (ICS) en el manejo del tecnoestrés. Estas limitaciones incluyen la falta de interacción creativa entre colegas a nivel de grupo y de compromiso organizacional con el proceso de digitalización.
Palabras clave:
- tecnoestrés,
- soluciones de adaptación interactivas,
- tecnología de la información,
- intervención de investigación,
- estudio longitudinal,
- bufete de abogados francés
Parties annexes
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