Résumés
Abstract
Few studies have examined the relationship between dark triad personality traits and behavioral outcomes in healthcare organizations. Recent literature has called for much more extensive research on this issue because the dark triad can negatively affect healthcare organizations. To this end, we examined how dark triad traits relate to counterproductive work behaviour (CWB) and organizational citizenship behaviour (OCB), as reported by supervisors and nurses. We surveyed Arab nurses in Israel, specifically 267 nurses at Arab hospitals and retirement homes in the North of the country, and obtained a response rate of 57%. We found that CWB (nurse-reported) is positively associated with secondary psychopathy and negatively associated with narcissism. We also found that OCB (nurse-reported) is negatively associated with secondary psychopathy and positively associated with narcissism. Both primary psychopathy and Machiavellianism are weakly associated with CWB and OCB. We conclude that these destructive behaviours are detrimental to organizational effectiveness and might lead to low-quality patient care. They should be addressed by management.
Keywords:
- Dark triad personalities,
- counterproductive work behaviour,
- organizational citizenship behaviour,
- collectivist culture,
- Israeli Arabs
Résumé
Peu d’études ont examiné la relation entre les traits de personnalité de la triade noire et le comportement au travail dans les établissements de santé. La littérature récente appelle à des recherches beaucoup plus approfondies sur cette question, car les personnalités de la triade noire peuvent également avoir un impact négatif sur les organisations de soins de santé. Cette étude examine la relation entre les traits de personnalité de la triade noire, le comportement de travail contre-productif (CWB) et le comportement de citoyenneté organisationnelle (OCB), tel que rapporté par les superviseurs et les infirmières. L'étude a été réalisée auprès d'infirmières arabes en Israël. Une enquête a été menée auprès de 267 personnels infirmiers employés dans des hôpitaux et organismes de santé arabes dans le nord d'Israël, avec un taux de réponse de 57 %. Les résultats ont montré une relation négative significative entre la psychopathie secondaire et (OCB) (rapport des infirmières) et une relation positive entre le narcissisme et (OCB) (rapport des infirmières). Les résultats ont également montré une relation positive entre la psychopathie secondaire et (CWB) (rapport des infirmières) et une relation négative entre le narcissisme et (CWB (rapport des infirmières). La psychopathie primaire et le machiavélisme n'avaient presque aucun effet sur les deux résultats professionnels. L'étude a conclu que les comportements destructeurs des infirmières qui nuisent à l'efficacité de l'organisation peuvent conduire à des soins aux patients de mauvaise qualité et doivent être traités immédiatement.
Mots-clés :
- Personnalités de la triade sombre,
- comportement contre-productif au travail,
- comportement de citoyenneté organisationnelle,
- culture collectiviste,
- Arabes israéliens
Parties annexes
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