Academic Libraries Can Develop AI Chatbots for Virtual Reference Services with Minimal Technical Knowledge and Limited Resources / Rodriguez, S., & Mune, C. (2022). Uncoding library chatbots: Deploying a new virtual reference tool at the San Jose State University Library. Reference Services Review, 50(3), 392-405. https://doi.org/10.1108/RSR-05-2022-0020

Chase, Matthew

doi:https://doi.org/10.18438/eblip30523

Glynn, L. (2006). A critical appraisal tool for library and information research. Library Hi Tech, 24(3), 387-399. http://dx.doi.org/10.1108/07378830610692154

Google Scholar

Guy, J., Rival, P. R., Lewis, C. J., & Groome, K. (2023). Reference chatbots in Canadian academic libraries. Information Technology and Libraries, 42(4). https://doi.org/10.5860/ital.v42i4.16511

Google Scholar

Kane, D. (2019). Creating, managing and analyzing an academic library chatbot. BiD: Textos Universitaris de Biblioteconomia i Documentació, 43(2019). https://bid.ub.edu/en/43/kane.htm

Google Scholar

Mckie, I. A. S., & Narayan, B. (2019). Enhancing the academic library experience with chatbots: An exploration of research and implications for practice. Journal of the Australian Library and Information Association, 68(3), 268-277. https://doi.org/10.1080/24750158.2019.1611694

Google Scholar

McNeal, M. L., & Newyear, D. (2013). Chapter 1: Introducing chatbots in libraries. Library Technology Reports, 49(8), 5-10. https://www.journals.ala.org/index.php/ltr/article/view/4504/5281

Google Scholar

Rodriguez, S., & Mune, C. (2022). Uncoding library chatbots: Deploying a new virtual reference tool at the San Jose State University Library. Reference Services Review, 50(3), 392-405. https://doi.org/10.1108/RSR-05-2022-0020

Google Scholar

Parties annexes

Bibliography

Outils de citation

Citer cet article

Exporter la notice de cet article