Abstracts
Abstract
This paper reviews how assessment has evolved in the past ten years at Carleton University in Ottawa, Ontario, Canada. From having 1.5 people devoted to assessment to one person in charge of assessment while also being Head of Collections, it became imperative to integrate assessment into the day-to-day workings of the library to address the lack of dedicated time available. By examining the library’s deployment of the Insync survey, reliance on external and internal university reports, assessment for strategic planning activities, and shifts in data collection practices, this paper will reveal how Carleton Library has reviewed the services, collection, and space given available resources. Partnering with other departments on campus and within the library is key.
Keywords:
- assessment,
- evaluation,
- academic libraries,
- strategic planning,
- data collection,
- surveys,
- collaboration,
- Insync
Résumé
Cet article examine comment l’évaluation a évolué au cours des dix dernières années à l’Université Carleton située à Ottawa, Ontario, Canada. En passant de 1,5 personnes dédiées à l'évaluation à une seule personne responsable de l'évaluation tout en étant également Chef des collections, il est devenu impératif d'intégrer l'évaluation dans le fonctionnement quotidien de la bibliothèque pour pallier le manque de temps dédié. En examinant le déploiement du sondage Insync, la dépendance aux rapports d’université externes et internes, l’évaluation des activités de planification stratégique ainsi que les changements liés aux pratiques de collecte de données, cet article révèle comment la Bibliothèque de Carleton a révisé ses services, ses collections et ses espaces en fonction des ressources disponibles. Les partenariats avec d’autres départements sur le campus et au sein de la bibliothèque sont clés.
Mots-clés :
- bibliothèques universitaires,
- évaluation,
- plan stratégique,
- collecte de données,
- sondages,
- collaboration,
- Insync
Appendices
Bibliography
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