ror.org/022fs9h90
Abstracts
Abstract
While recent contributions introduce the need for dialog between global knowledge management (GKM) and global talent management (GTM) to facilitate repatriate knowledge transfer, a literature gap exists regarding the implementation of this hybrid approach. Using the theoretical backgrounds of repatriate knowledge, GKM and GTM, we define the challenges of retaining repatriate knowledge and suggest approaches to overcome these. Building on the qualitative case study of a German multinational company we introduce a specific organizational measure, the country expert program, which, by being at the crossroads between GKM and GTM and thus facilitating learning, overcomes repatriate knowledge transfer’s major challenges.
Keywords:
- global talent management,
- global knowledge management,
- repatriate knowledge
Résumé
Sur la base de cadres théoriques liés à la GTM et à la GKM, nous montrons les enjeux liés à la rétention des connaissances du repatrié et nous abordons les approches et les mécanismes permettant d’y pallier. Nous nous appuyons sur une étude qualitative dans une entreprise multinationale allemande pour expliquer et discuter une mesure organisationnelle particulière, le programme d’experts pays, qui permet, en étant au carrefour des approches de GKM et de GTM, de surmonter les principales difficultés liées au transfert des connaissances acquises lors de l’expatriation et de faciliter les processus d’apprentissage.
Mots-clés :
- Gestion globale des talents,
- gestion globale des connaissances,
- connaissances des repatriés
Resumen
Basándonos en los antecedentes teóricos de los conocimientos de los repatriados, GKM y GTM, definimos los desafíos de retener los conocimientos de los repatriados e introducimos enfoques para superar estos desafíos. Sobre la base de un estudio de caso cualitativo en una empresa multinacional alemana, presentamos y discutimos el programa de expertos de país como medida organizativa específica, el cual, al encontrarse en el punto de intersección entre GKM y GTM, permite superar los principales retos relacionados con la transferencia de conocimientos adquiridos durante la expatriación y facilita así los procesos de aprendizaje.
Palabras clave:
- gestión global del talento,
- gestión global del conocimiento,
- conocimientos dos repatriados
Appendices
Bibliography
- Adler, Nancy J. (2008). International dimensions of organizational behaviour. Madison, Ohio: Thomson South-Western, 398 p.
- Al Ariss, Akram. (2014). Global talent management. Challenges, strategies and opportunities. Springer International Publishing, 289 p.
- Al Ariss, Akram; Crowley-Henry, Marian. (2013). “Self-initiated expatriation and migration in the management literature: Present theorizations and future research directions,” Career Development International, Vol. 18, N°1, p. 78-96.
- Argote, Linda; McEvily, Bill; Reagans, Ray. (2003). “Managing knowledge in organizations: An integrative framework and review of emerging themes,” Management Science, Vol. 49, N°4, p. 571-582.
- Barakat, Areeg; Moussa, Faten. (2014). “Variables influencing expatriate learning and organizational learning,” Competitiveness Review, Vol. 24, N°4, p. 275-292.
- Barmeyer, Christoph; Davoine, Eric. (2012). “Comment gérer le retour d’expatriation et utiliser les compétences acquises par les expatriés?” Gestion–Revue internationale de Gestion, Vol. 37, N°2, p. 45-53.
- Barmeyer, Christoph; Davoine, Eric. (2019). “Facilitating intercultural negotiated practices in joint ventures: The case of a French–German railway organization.”, International Business Review, Vol. 28, N°2, p. 1-11.
- Barner-Rasmussen, Wilhelm; Ehrnrooth, Mats; Koveshnikov, Alexei; Mäkelä, Kristiina. (2014). “Cultural and language skills as resources for boundary spanning within the MNC”, Journal of International Business Studies, Vol. 45, p. 886-905.
- Bartel-Radic, Anne. (2006). “Intercultural learning in global teams,” Management International Review, Vol. 46, N°6, p. 647-677.
- Bengoa, Dolores Sanchez; Kaufmann, Hans Ruediger. (2014). “Questioning western knowledge transfer methodologies: Toward a reciprocal and intercultural transfer of knowledge,” Thunderbird International Business Review, Vol. 56, N°1, p. 11-26.
- BerthoinAntal, Ariane. (2000). “Types of knowledge gained by expatriate managers,” Journal of General Management, Vol. 26, N°2, p. 32-51.
- BerthoinAntal, Ariane. (2001). “Expatriates’ contribution to organizational leading,” Journal of General Management, Vol. 26, N°4, p. 62-84.
- Black, J. Stewart; Gregersen, Hall B; Mendenhall, Mark E. (1992). “Toward a theoretical framework of repatriation adjustment,” Journal of International Business Studies, Vol. 23, N°4, p. 737-760.
- Blakeney, Roger; Oddou, Gary; Osland, Joyce S. (2006). “Repatriate assets: Factors impacting knowledge transfer,” in Michael Morley; Noreen Heraty; David G. Collings (Eds), International human resource management and international assignments, Basingstoke, New York, NY: Palgrave Macmillan, p. 181-199.
- Bonache, Jaime; Brewster, Chris. (2001). “Knowledge transfer and the management of expatriation,” Thunderbird International Business Review, Vol. 43, N°1, p. 145-168.
- Bonache, Jaime; Brewster, Chris; Suutari, Vesa. (2007). “Knowledge, international mobility and careers,” International Studies of Management & Organization, Vol. 37, N°3, p. 3-15.
- Brown, Michelle; Hocking, Barry J.; Harzing, Anne-Wil. (2004). “A knowledge transfer perspective of strategic assignment purposes and their path-dependent outcomes,” InternationalJournal of Human Resource Management, Vol. 15, N°3, p. 565-586.
- Burmeister, Anne; Deller, Jürgen; Osland, Joyce; Szkudlarek, Betina; Oddou, Gary; Blakeney, Roger. (2015). “The micro-processes during repatriate knowledge transfer: The repatriates’ perspective,” Journal of Knowledge Management, Vol. 19, N°4, p. 735-755.
- Caligiuri, Paula; DiSanto, Victoria (2001). “Global competence, what is it and can it be developed through global assignments,” Human Resource Planning, Vol. 24, N°3, p. 27-35.
- Cerdin, Jean-Luc; Brewster, Chris (2014). “Talent management and expatriation: Bridging two streams of research and practice,” Journal of World Business, Vol. 49, N°2, p. 245-252.
- Cohen, Wesley M.; Levinthal, Daniel A. (1990). “Absorptive capacity: A new perspective on learning and innovation,” Administrative Science Quarterly, Vol. 35, N°1, p. 128-152.
- Collings, David G. (2014). “Integrating global mobility and global talent management: Exploring the challenges and strategic opportunities,” Journal of World Business, Vol. 49, N°2, p. 253-261.
- D’Iribarne, Philippe. (2009). “National cultures and organisations. In search of a theory: An interpretative approach,” International Journal of Cross Cultural Management, Vol. 9, N°3, p. 309-321.
- Dul, Jan; Hak, Tony. (2008). Case study methodology in business research, Oxford, UK: Butterworth-Heinemann, 328 p.
- Eisenhardt, Kathleen M. (1989). “Building theories from case study research,” Academy of Management Review, Vol. 14, N°4, p. 532-550.
- Evans, Paul; Pucik, Vladimir; Barsoux, Jean-Louis. (2002). The global challenge: Frameworks for international human resource management. Boston, MA: McGraw Hill Irwin, 554 p.
- Fink, Gerhard; Meierewert, Sylvia; Rohr, Ulrich. (2005). “The use of repatriate knowledge in organizations,” Human Resource Planning, Vol. 28, N°4, p. 30-36.
- Furuya, Norihito; Stevens, Michael J.; Bird, Allan; Oddou, Gary; Mendenhall, Mark. (2009). “Managing the learning and transfer of global management competence: Antecedents and outcomes of Japanese repatriation effectiveness,” Journal of International Business Studies, Vol. 40, N°2, p. 200-215.
- Furuya, Norihito; Stevens, Michael J.; Oddou, Gary; Bird, Allan; Mendenhall, Mark. (2007). “The effects of HR policies and repatriate self-adjustment on global competencies transfer,” Asia-Pacific Journal of Human Resource Management, Vol. 45, N°1, p. 1-18.
- Geertz, Clifford. (1973). The interpretation of cultures: Selected essays. New York: Basic Books, 470 p.
- Ghauri, Pervez N. (2004). “Designing and conducting case studies in international business research,” in R. Marschan-Piekkari and C. Welch (Eds), Handbook of qualitative research methods for international business, Northampton: Edward Elgar Publishing, p. 109-124.
- Gonzalez, Jorge A.; Chakraborty, Subhajit. (2014). “Expatriate knowledge utilization and MNE performance: A multilevel framework,” Human Resource Management Review, Vol. 24, N°4, p. 299-312.
- Gupta, Anil K.; Govindarajan, Vijay. (2000). “Knowledge flows within multinational corporations,” Strategic Management Journal, Vol. 21, N°4, p. 473-496.
- Hocking, Barry J.; Brown, Michelle; Harzing, Anne-Wil. (2004). “A knowledge transfer perspective of strategic assignment purposes and their path-dependent outcomes,” International Journal of Human Resource Management, Vol. 15, N°4, p. 565-586.
- Huang, Ming-Chang; Chiu, Ya-Ping; Lu, Ting-Chun. (2013). “Knowledge governance mechanisms and repatriates’ knowledge sharing. The mediating roles of motivation and opportunity,” Journal of Knowledge Management, Vol. 17, N°5, p. 677-694.
- Husted, Kenneth; Michailova, Snejina. (2002). “Diagnosing and fighting knowledge sharing hostility,” Organizational Dynamics, Vol. 31, N°1, p. 60-73.
- Ipe, Minu. (2003). “Knowledge sharing in organizations: A conceptual framework,” Human Resource Development Review, Vol. 2, N°4, p. 337-359.
- Ismail Al-Alawi, Adel; Yousif Al-Marzooqi, Nayla; Fraidoon Mohammed, Yasmeen. (2007). “Organizational culture and knowledge sharing: critical success factors,” Journal of Knowledge Management, Vol. 11, N°2, p. 22-42.
- Joshi, Kshiti D.; Sarker, Saonee; Sarker, Suprateek. (2006). “Knowledge transfer within information systems development teams: Examining the role of knowledge source attributes,” Decision Support Systems, Vol. 43, N°2, p. 322-335.
- Kang, Minhyung; Kim, Young-Gul. (2010). “A multilevel view on interpersonal knowledge transfer,” Journal of the American Society for Information Science and Technology, Vol. 61, N°3, p. 483-494.
- Kang, Minhyung; Lee, Mi-Jung. (2017). “Absorptive capacity, knowledge sharing, and innovative behaviour of R&D employees,” Technology Analysis & Strategic Management, Vol. 29, N°2, p. 219-232.
- King, Nigel; Horrocks, Christine. (2010). Interviews in qualitative research. London: Sage, 248 p.
- Knocke, Jan; Schuster, Tassilo. (2017). “Repatriation of international assignees: Where are we and where do we go from here? A systematic literature review,” Journal of Global Mobility, Vol. 5, N°3, p. 275-303.
- Kogut, Bruce; Zander, Udo. (1993). “Knowledge of the firm and the evolutionary theory of the multinational corporation,” Journal of International Business Studies, Vol. 24, N°4, p. 625-645.
- Kostova, Tatiana; Roth, Kendall. (2002). “Adoption of an organizational practice by subsidiaries of multinational corporations: Institutional and relational effects,” Academy of Management Journal, Vol. 45, N°1, p. 215-233.
- Kostova, Tatiana; Roth, Kendall. (2003). “Social capital in multinational corporations and a micro–macro model of its formation,” Academy of Management Review, Vol. 28, N°2, p. 297-317.
- Kuckartz, Udo. (2007). Einführung in die computergestützte Analyse qualitativer Daten. Wiesbaden: VS Verlag für Sozialwissenschaften.
- Lazarova, Mila; Caligiuri, Paula. (2004). “Repatriation and knowledge management,” in A.-W. Harzing and J. Ruysseveldt (Eds), International human resource management, London: Sage, p. 333-357.
- Lazarova, Mila; Tarique, Ibraiz. (2005). “Knowledge transfer upon repatriation,” Journal of World Business, Vol. 40, N°4, p. 361-373.
- Mäkelä, Kristiina. (2007). “Knowledge sharing through expatriate relationships,” International Studies of Management and Organization, Vol. 37, p. 108-112.
- Mäkelä, Kristiina; Brewster, Chris. (2009). “Interunit interaction contexts, interpersonal social capital, and the differing levels of knowledge sharing,” Human Resource Management, Vol. 48, N°4, p. 591-613.
- Marschan-Piekkari, Rebecca; Welch, Catherine; Penttinen, Heli; Tahavainen, Marja. (2004). “Interviewing in the multinational corporation: Challenges of the organizational context,” in Rebecca Marschan-Piekkari; Catherine Welch (Eds), Handbook of qualitative research methods for international business, Cheltenham Glos, Northampton: Edward Elgar, p. 244-263.
- Marsick, Victoria J.; Watkins, Karen E. (2003). “Demonstrating the value of an organization’s learning culture: The dimensions of the learning organization questionnaire,” Advances in Developing Human Resources, Vol. 5, N°2, p. 132-151.
- Mayring, Philipp. (2008). Qualitative Inhaltsanalyse. Grundlagen und Techniken. Weinheim: Beltz.
- Minbaeva, Dana B., Pedersen, Torben; Björkman, Ingmar; Fey, Carl F. (2014). “A retrospective on: MNC knowledge transfer, subsidiary absorptive capacity, and HRM,” Journal of International Business Studies, Vol. 45, N°1, p. 52-62.
- Minbaeva, Dana B.; Pedersen, Torben; Björkman, Ingmar; Fey, Carl F.; Park, Hyeon Jeong. (2003). “MNC knowledge transfer, subsidiary absorptive capacity, and HRM,” Journal of International Business Studies, Vol. 34, N°6, p. 586-599.
- Moeller, Miriam; Maley, Jane; Harvey, Michael; Kiessling, Timothy. (2016). “Global talent management and inpatriate social capital building: A status inconsistency perspective,” The International Journal of Human Resource Management, Vol. 27, N°9, p. 991-1012.
- Moser, Klaus. (2002). “Wissenskooperation,” in Werner Lüthy; Eugen Voit; Théo Wehner (Eds), Wissensmanagement-Praxis, Einführung, Handlungsfelder und Fallbeispiele. Zürich: Hochschul-Verlag an der ETH, p. 97-113.
- Nery-Kjerfve, Tania; McLean, Gary N. (2012). “Repatriation of expatriate employees, knowledge transfer, and organizational learning: What do we know?” European Journal of Training and Development, Vol. 36, N°6, p. 614-629.
- Nonaka, Ikujiro; Takeuchi, Hirotaka. (1995). The knowledge-creating company. New York: Oxford University Press, 294 p.
- Nonaka, Ikujiro; Toyama, Ryoko. (2003). “The knowledge-creating theory revisited: knowledge creation as a synthesizing process,” Knowledge management research & practice, Vol. 1, N°1, p. 2-10.
- Oddou, Gary; Osland, Joyce S.; Blakeney, Roger N. (2009). “Repatriating knowledge: Variables influencing the ‘transfer’ process,” Journal of International Business Studies, Vol. 40, N°2, p. 181-199.
- Oddou, Gary; Szkudlarek, Betina; Osland, Joyce S.; Deller, Jürgen; Blakeney, Roger; Furuya, Norihito. (2013). “Repatriates as a source of competitive advantage,” Organizational Dynamics, Vol. 42, p. 257-266.
- Perlmutter, Howard V. (1969). “The tortuous evolution of the multinational corporation,” Columbia Journal of World Business, Vol. 4, N°1, p. 9-18.
- Reiche, B., Harzing, Anne-Wil; Kraimer, Maria L. (2009). “The role of international assignees’ social capital in creating inter-unit intellectual capital: A cross-level model,” Journal of International Business Studies, Vol. 40, p. 509-526.
- Reiche, Sebastian. (2011). “Knowledge transfer in multinationals: The role of inpatriates’ boundary spanning,” Human Resource Management, Vol. 50, N°3, p. 365-389.
- Reiche, Sebastian. (2012). “Knowledge benefits of social capital upon repatriation. A longitudinal study of international assignees,” Journal of Management Studies, Vol. 49, N°6, p. 1052-1077.
- Riusala, Kimo; Suutari, Vesa. (2004). “International knowledge transfers through expatriates,” Thunderbird International Business Review, Vol. 46, N°6, p. 743-770.
- Stahl, Günter K.; Miller, Edwin L.; Tung, Rosalie. (2002). “Toward the boundaryless career: A closer look at the expatriate career concept and the perceived implications of an international assignment,” Journal of World Business, Vol. 37, p. 216-227.
- Szulanski, Gabriel. (1996). “Exploring internal stickiness: Impediments to the transfer of best practice within the firm,” Strategic Management Journal, Vol. 17, p. 27-44.
- Tarique, Ibraiz; Schuler, Randall S. (2010). “Global talent management: Literature review, integrative framework, and suggestions for further research,” Journal of World Business, Vol. 4, N°2, p. 122-133.
- Vance, Charles M.; Andersen, Torben; Vaiman, Vlad; Gale, Jeffrey. (2014a). “A taxonomy of potential contributions of the host country national local liaison role in global knowledge management,” Thunderbird International Business Review, Vol. 56, N°2, p. 173-191.
- Vance, Charles M.; Vaiman, Vlad; Cosic, Ana; Abedi, Mursal; Sena, Raquel. (2014b). “Smart global talent management: A promising hybrid,” in Akram Al Ariss, (Ed.), Global talent management, Springer International Publishing, p. 29-41.
- Welch, Denice; Steen, Adam. (2013). “Repositioning global staff transfers: A learning perspective,” Human Resource Management, Vol. 52, N°5, p. 793-807.
- Yin, Robert K. (2009). Case study research: design and methods, London: Sage, 312 p.