ror.org/03xjwb503
Abstracts
Résumé
La littérature met en avant le rôle des communautés de pratique (CoPs) dans la constitution et le partage de connaissances tacites et ancrées. Cependant, leur impact sur les processus d’innovation reste l’objet d’un débat. Nous nous attachons à mieux comprendre le rôle des CoPs dans l’innovation à l’échelle d’une firme multinationale. A partir de l’étude de cas approfondie d’une innovation développée au sein d’une filiale et déployée dans une autre, nous montrons le rôle critique de l’implication conjointe de deux CoPs de natures différentes, l’une pilotée et soutenue par le top management et l’autre autonome et spontanée. Nous spécifions les modes de coordination entre ces CoPs qui ont soutenu le développement et le déploiement de l’innovation dans la FMN.
Mots-clés :
- Déploiement,
- communautés de pratiques,
- innovation,
- firme multinationale
Abstract
Recent literature emphasizes the role of communities of practices (CoPs) in terms of greater capabilities to assemble and share tacit and grounded knowledge. However, there is a debate on their impact on innovation processes. To contribute to this, we will try to better understand the role of CoPs in innovation within Multinational Corporations (MNC). Thanks to an in-depth case-study of an innovation that was firstly developed in a subsidiary and then deployed in another, we will highlight the critical role of two kinds of CoPs: one formally managed and supported by top management, and the second spontaneous and autonomous. We point out as well the critical role of their coordination modes in the innovation development and deployment within the MNC.
Keywords:
- Deployment,
- communities of practices,
- innovation,
- Multinational Corporation (MNC)
Resumen
La literatura enfatiza el papel de las comunidades de práctica (CoPs) en la constitución y el intercambio de conocimiento tácito y arraigado. Sin embargo, su impacto en los procesos de innovación sigue siendo objeto de debate. Nosotros tratamos de entender el papel de las CoPs en la innovación dentro de una empresa internacional. Partiendo del estudio profundo de una innovación desarrollada en una filial y desplegada en otra mostramos el papel crítico de la implicación conjunta de dos CoPs de naturalezas diferentes, una dirigida y apoyada por el top management y la otra, autónoma y espontánea. Nosotros especificamos los modos de coordinación entre estos CoPs que apoyaron el desarrollo y el despliegue de la innovación en la empresa multinacional.
Palabras clave:
- Despliegue,
- comunidades de práctica,
- innovación,
- empresas multinacionales
Appendices
Bibliographie
- Agterberg, Marlous; Van Den Hooff, Bart; Huysman, Marleen; Soekijad, Maura (2010). “Keeping the Wheels Turning: The Dynamics of Managing Networks of Practice,” Journal of Management Studies, 47 (1), 85-108.
- Amin, Ash; Cohendet, Patrick (2004). Architectures of Knowledge : Firms, Capabilities, and Communities, Oxford University Press.
- Amin, Ash; Roberts, Joanne (2008). Community, Economic Creativity, and Organization, Oxford University Press
- Bartlett, Christopher. A; Ghoshal, Sumantra (1989). Managing Across Borders: The Transnational Solution,. Harvard Business School Press.
- BenMahmoud-Jouini, Sihem; Charue-Duboc, Florence; Midler, Christophe (2015). Management de L’innovation et Globalisation : Enjeux et Pratiques, Dunod.
- BenMahmoud-Jouini, Sihem; Burger-Helmchen, Thierry; Charue-Duboc, Florence; Doz, Yves (2015), “Global Organization of Innovation Processes.,” Management International/International Management/Gestión Internacional, 19 (4).
- BenMahmoud-Jouini, Sihem; Charue-Duboc, Florence (2014). « Le Déploiement D’innovations Inter-Filiales Au Sein D’une Multinationale, » Management international/International Management/Gestiòn Internacional, 18 (spécial 2014), 42-58.
- Birkinshaw, Julian; Hood, Neil; Jonsson, Stefan (1998). “Building Firm-Specific Advantages in Multinational Corporations: The Role of Subsidiary Initiative,” Strategic Management Journal, 19 (3), 221-42.
- Blomkvist, Katarina, Kappen, Philip; Zander, Ivo (2014). “Superstar inventors—Towards a People-Centric Perspective on the Geography of Technological Renewal in the Multinational Corporation,” Research Policy, 43 (4), 669-82
- Bogenrieder, Irma; Nooteboom, Bart. (2004) “Learning groups: What types are there? A theoretical analysis and an empirical study in a consultancy firm.” Organization studies 25.2: 287-313.
- Bootz, Jean-Philippe (2015). “Comment Concilier Auto-Organisation et Contrôle Au Sein Des Communautés de Pratique Pilotées?: Une Scoping Review.,” Management International/International Management/Gestión Internacional, 19 (3).
- Brown, John Seely; Duguid, Paul (1991). “Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation,” Organization Science, 2 (1), 40-57.
- Brown, John Seely; Duguid, Paul (2001). “Knowledge and Organization: A Social-Practice Perspective,” Organization Science, 12 (2), 198-213.
- Cantwell, John (1989). Technological Innovation and Multinational Corporations, Oxford England; Cambridge, Mass., USA: WileyBlackwell.
- Carlile, Paul R (2002) “A pragmatic view of knowledge and boundaries: Boundary objects in new product development” Organization science vol. 13, no 4, p. 442-455.
- Christensen, Clayton M.; Raynor, Michael E (2003). The Innovator’s Solution, Harvard Business Press.
- Cohendet, Patrick; Creplet, Frédéric; Dupouët, Olivier (2006). La Gestion des Connaissances : Firmes et communautés de savoir, Economica.
- Cohendet, Patrick; Grandadam, David; Simon, Laurent (2008). « Réseaux, Communautés et Projets Dans Les Processus Créatifs, » Management International, 13 (1), 29.
- Cohendet, Patrick; Grandadam, David; Simon, Laurent (2009). “The Anatomy of the Creative City” Industry and Innovation, Special Issue Experience the Creativity
- Cohendet, Patrick; Roberts, Joanne; Simon, Laurent (2010). « Créer, Implanter et Gérer Des Communautés de Pratique, » Gestion, 35 (4), 31-35.
- Cowan, Robin; David, Paul Allan; Foray, Dominique (2000). “The explicit economics of knowledge codification and tacitness.” Industrial and corporate change 9.2: 211-253.
- Cox, Andrew (2005). “What Are Communities of Practice? A Comparative Review of Four Seminal Works,” Journal of Information Science, 31 (6), 527-40.
- Daunais, Sophie; Zibara, Luisa; Beaulieu, Marco; Cohendet, Patrick; Moreau, Bernard; Simon, Laurent (2010). « Le pilotage des communautés de pratique au sein de l’industrie des télécommunications : une comparaison des sociétés Bell et Orange, » Gestion, Vol.35 (4), 47-55.
- Doz, Yves L; Santos, José; Williamson, Peter J (2001). From Global to Metanational : How Companies Win in the Knowledge Economy, Boston, Mass. : Harvard Business School Press.
- Doz, Yves L.; Wilson, Keeley (2012). Managing Global Innovation : Frameworks for Integrating Capabilities around the World, Cambridge : Harvard Business Review Press.
- Dupouët, Olivier; Barlatier, Pierre-Jean (2011). “Le Rôle Des Communautés de Pratique Dans Le Développement de L’ambidextrie Contextuelle : Le Cas GDF SUEZ,” Management International / International Management / Gestión Internacional, 15 (4), 95-108.
- Eisenhardt, Kathleen M. (1989). “Building Theories from Case Study Research,” Academy of Management Review, 14 (4), 532-50.
- Eisenhardt, Kathleen; Graebner, Melissa E. (2007). “Theory Building from Cases: Opportunities and Challenges,” Academy of Management Journal, 50 (1), 25-32.
- Figueiredo, Paulo N. (2011). “The Role of Dual Embeddedness in the Innovative Performance of MNE Subsidiaries: Evidence from Brazil,” Journal of Management Studies, 48 (2), 417-40.
- Frost, Tony S.; Zhou, Changhui (2005). “R&D Co-Practice and ‘reverse’ knowledge Integration in Multinational Firms,” Journal of International Business Studies, 36 (6), 676-87.
- Fukuda, Kayano.; Watanabe, Chihiro (2011). “A Perspective on Frugality in Growing Economies: Triggering a Virtuous Cycle between Consumption Propensity and Growth,” Journal of Technology Management for Growing Economies, 2 (2), 79-98.
- Gherardi, Silvia; Nicolini, Davide (2000). “The Organizational Learning of Safety in Communities of Practice,” Journal of Management Inquiry, 9 (1), 7-18.
- Girin, Jacques (1989). « L’opportunisme Méthodique Dans Les Recherches Sur La Gestion Des Organisations, » Communication à La Journée D’étude La Recherche Action En Action et En Question, AFCET, Collège de Systémique, Ecole Centrale de Paris,.
- Goglio-Primard, Karine; crespin-mazet, Florence (2015). “Organizing Open Innovation in Networks-the role of boundary relations.” Management International/International Management/Gestión Internacional 19.
- Gosselin, Francis; Barlatier, Pierre-jean; Cohendet, Patrick; Patrick, Dunlavey; Olivier Dupouët; Françoise, Lampron (2010). « Le Partage Des Rôles et Des Responsabilités à L’égard Du Pilotage Des Communautés de Pratique », Gestion, vol 35, no 4, p. 36-46.
- Govindarajan, Vijay; Ramamurti, Ravi (2011). “Reverse Innovation, Emerging Markets, and Global Strategy,” Global Strategy Journal, 1 (3-4), 191-205.
- Gupta, Anil K.; Govindarajan, Vijay (2000). “Knowledge Flows within Multinational Corporations,” Strategic Management Journal, 21 (4), 473-96.
- Guerineau, Mathias; BenMahmoud-Jouini, Sihem; Charue-Duboc, Florence (2015). « Différencier les contributions des filiales d’une multinationale en matière d’innovation ». Management International/International Management/Gestión Internacional, vol. 19(4), 34-48
- Harvey, Jean-François : Cohendet Patrick; Simon, Laurent et al. (2013). Another cog in the machine: Designing communities of practice in professional bureaucracies. European Management Journal, vol. 31, no 1, p. 27-40.
- Katz, Ralph; Tushman, Micheal. L. (1983). “A longitudinal study of the effects of boundary spanning supervision on turnover and promotion in research and development”. Academy of management Journal, 26(3), 437-456.
- Kimble, Chris; Hildreth, Paul M.; Bourdon, Isabelle (2008). Communities of Practice: Creating Learning Environments for Educators,. Vol. 1, IAP.
- Kogut, Bruce; Zander, Udo (1993). “Knowledge of the Firm and the Evolutionary Theory of the Multinational Corporation,” Journal of International Business Studies, 24 (4), 625-45.
- Kostova, Tatiana; Roth, Kendall (2003) “Social capital in multinational corporations and a micro-macro model of its formation”. Academy of Management Review, vol. 28, no 2, p. 297-317.
- Lave, Jean; Wenger, Etienne (1991). Situated Learning: Legitimate Peripheral Participation, Cambridge university press.
- LeNagard-Assayag, Emmanuelle; Manceau, Delphine; Morin-Delerm, Sophie (2015). Marketing de L’innovation : De La Création Au Lancement de Nouveaux Produits, Dunod.
- Lewin, Arie : Massini, Silvia; Peeters, Carine (2011). Microfoundations of internal and external absorptive capacity routines. Organization Science, vol. 22, no 1, p. 81-98.
- Mayrhofer, Ulrike (2011). « La Gestion Des Relations Siège-Filiales, » Revue Française de Gestion, no. 3, 65-75.
- Mccann, Philip; Mudambi, Ram (2005). “Analytical differences in the economics of geography : the case of the multinational firm.” Environment and Planning A 37.10: 1857-1876.
- Mcdermott, Richard (1999). “Nurturing Three-Dimensional Communities of Practice,” Knowledge Management Review, 26-29.
- Mcdermott, Richard (2000). “Why Information Technology Inspired but Cannot Deliver Knowledge Management,” Knowledge and Communities, 41 (4), 21-35.
- Mcdermott, Richard; Archibald, Douglas (2010). “Harnessing Your Staff’s Informal Networks,” Harvard Business Review, 88 (3), 82-89.
- Meyer, Klaus E.; Mudambi, Ram; Rajneesh Narula (2011). “Multinational Enterprises and Local Contexts : The Opportunities and Challenges of Multiple Embeddedness,” Journal of Management Studies, 48 (2), 235-52.
- Midler, Christophe (1993). L’auto qui n’existait pas. Management des projets et transformation de l’entreprise. Dunod
- Monteiro, Felipe; Birkinshaw, Julian (2016). “The external knowledge sourcing process in multinational corporations”. Strategic Management Journal, 2016.
- Mudambi, Ram; Swift, Tim (2009) “Professional guilds, tension and knowledge management.” Research Policy 38.5: 736-745.
- Nonaka, Ikujiro; Byosiere, Philippe;, Borucki, Chester C; Konno, Noboru (1994). “Organizational Knowledge Creation Theory: A First Comprehensive Test,” International Business Review, 3 (4), 337-51.
- Probst, Gilbert; Borzillo, Stefano (2007). « Piloter Les Communautés de Pratique Avec Succès, » Piloter les communautés de pratique avec succès. Revue française de gestion, (1), 135-153.
- Probst, Gilbert; Borzillo, Stefano (2008). “Why Communities of Practice Succeed and Why They Fail,” European Management Journal, 26 (5), 335-47.
- Roberts, Joanne (2006). “Limits to Communities of Practice,” Journal of Management Studies, 43 (3), 623-39.
- Saint-Onge, Hubert; Wallace, Debra (2012). Leveraging Communities of Practice for Strategic Advantage, Routledge.
- Sense, Andrew (2003). Learning generators : Project teams re-conceptualized. Project Management Journal, 34(3), 4.
- Suchman, Mark (1995). “Managing legitimacy: Strategic and institutional approaches”. Academy of management review, 20(3), 571-610.
- Swan, Jack; Scarbrough, Harry; Robertson, Maxine (2002). “The Construction of Communities of Practice’in the Management of Innovation,” Management Learning, 33 (4), 477-96.
- Szulanski, Gabriel (1996). “Exploring internal stickiness: Impediments to the transfer of best practice within the firm.” Strategic management journal 17.S2 : 27-43.
- Tallman, Stephen; Chacar, Aya S (2011). “Knowledge Accumulation and Dissemination in MNEs: A Practice-Based Framework,” Journal of Management Studies, 48 (2), 278-304.
- Tallman, Stephen; Chacar, Aya S (2011) “Communities, alliances, networks and knowledge in multinational firms : a micro-analytic framework” Journal of International Management, vol. 17, no 3, p. 201-210.
- Tushman, Michael L. (1977). “Special boundary roles in the innovation process.” Administrative science quarterly: 587-605.
- VonZedtwitz, Max; Corsi, Simone; Søberg, Peder Veng; Frega, Romeo (2015). “A Typology of Reverse Innovation,” Journal of Product Innovation Management, 32 (1), 12-28
- Wenger, Etienne (1998). “Communities of Practice : Learning as a Social System,” Systems Thinker, 9 (5), 2-3.
- Wenger, Etienne (2004). “Knowledge Management as a Doughnut: Shaping Your Knowledge Strategy through Communities of Practice,” Ivey Business Journal, 68 (3), 1-8.
- Wenger, Etienne; Mcdermott, Richard Arnold; Snyder, William (2002). Cultivating Communities of Practice: A Guide to Managing Knowledge, Harvard Business Press.
- Yin, Robert K (2003). “Case Study Research Design and Methods Third Edition,” Applied Social Research Methods Series, 5.
- Zander, Udo; Kogut, Bruce (1995). “Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test.” Organization science 6.1: 76-92.
- Zeschky, Marco; Widenmayer, Bastian; Gassmann, Oliver (2014). “Organising for Reverse Innovation in Western MNCs: The Role of Frugal Product Innovation Capabilities,” International Journal of Technology Management, 64 (2-4), 255-75.
- Zhao, Zheng Jane; Anand, Jaideep (2013). Beyond boundary spanners: The ‘collective bridge’as an efficient interunit structure for transferring collective knowledge. Strategic Management Journal, 2013, vol. 34, no 13, p. 1513-1530.
10.7202/1043000ar