Abstracts
Résumé
Depuis la théorie de la motivation à l’égard du service public (MSP) de Perry et Wise (1990), de nombreux travaux de recherche ont été menés afin d’identifier des dimensions de la MSP et d’élaborer les échelles de mesure. L’objectif de notre étude est de modéliser le processus motivation-engagement à l’égard du service public, à la lumière de la théorie du comportement planifié (Ajzen, 1991) et du management interculturel (Hofstede, 1984, 1997; Hofstede et Hofstede, 2005). Une étude conduite en France, en Corée du Sud et en Chine montre la spécificité de la MSP par pays et son influence sur l’engagement organisationnel.
Mots-clés :
- Motivation à l’égard du service public (MSP),
- Théorie du Comportement planifié,
- Culture Nationale,
- Engagement Organisationnel,
- Etude comparative
Abstract
Since the Public Service Motivation theory (Perry and Wise, 1990), numerous research works have been conducted to identify PSM dimensions in order to set up measuring scales. In this study, we aim to model the process of motivation-commitment to public service, in the light of the theory of planned behavior by Ajzen (1991) and Hofstede’s cultural management (Hofstede, 1984, 1997; Hofstede et Hofstede, 2005). A study we conducted in France, South Korea and China shows that PSM as well as organizational commitment differ across regions.
Keywords:
- Public Service Motivation,
- Planned Behavior,
- National Culture,
- Organizational Commitment,
- Comparative Study
Resumen
Basándose en la teoría de la motivación para el servicio público (MSP) de Perry y Wise (1990), han sido numerosas las investigaciones llevadas a cabo para identificar las dimensiones de dicha MSP y las medidas correspondientes. Nuestro estudio es una modelización del proceso de motivación-compromiso con respecto al servicio público basándonos en la teoría de la conducta planificada de Ajzen (1991) con el propósito de identificar las palancas que influyen sobre el compromiso en los agentes públicos. Un estudio llevado a cabo en Francia, en Corea del Sur y en China muestra la especificidad de la MSP en cada país y su influencia sobre las formas de compromiso organizacional llamado afectivo, normativo y calculado.
Palabras clave:
- La motivación para el servicio público (MSP),
- teoría de la conducta planificada,
- cultura nacional,
- compromiso organizativo,
- estudio comparativo
Appendices
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