Abstracts
Résumé
Cet article présente les résultats d'une étude empirique de la relation entre le travail managérial et le succès des systèmes d’information organisationnels (SIO) en contexte de PME. Utilisant la théorie des rôles managérials élaborée par Mintzberg, nous examinons l’impact du profil des tâches critiques du gestionnaire sur son utilisation d’un SIO, et sur l'aide qu'il en obtient. Compte tenu de certains attributs du gestionnaire et du système, le succès actuel des SIO dans la PME se concrétise par le soutien des tâches informationnelles des gestionnaires à l’aide de rapports imprimés, plutôt que par un soutien interactif des tâches décisionnelles. Nous discutons de ces résultats et de leurs retombées.
Abstract
This article presents the results of an empirical study on the relationship between managerial work and the success of management information systems (MIS) in the context of small and medium-sized business (SMB). Using the theory of managerial roles developed by Mintzberg, we examine the impact of the manager's critical tasks profile upon his MIS usage, and upon the support he obtains from it. Taking into account some manager and system attributes, the present success of MIS in small business is defined by the support of the managers’ informational tasks through printed reports, rather than by an interactive support of the decisional tasks. These results and their implications are discussed.
Resumen
Este articulo presenta los resultados de un estudio empírico de la relación entre el trabajo empresarial y el éxito de los sistemas de información organizacionales (SIO) en contexto de pequeñas y medianas empresas (PME). Utilizando la teoría de los roles empresariaes elaborada por Míntzberg, examinamos el impacto del perfil de las tareas criticas del gestor sobre su utilización de un SIO, y sobre la ayuda conseguida. Teniendo en cuenta ciertos atributos del gestor y del sistema, el éxito actual de los SIO en la PME se concreta por el apoyo de las tareas informacionales de los gestores con rendimientos imprimidos, antés que por un apoyo interactivo de los tareas decisionales. Discutimos estos resultados et sus recaídas.
Appendices
Bibliographie
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