Abstracts
Résumé
Plusieurs situations courantes en contexte de travail sont propices à l’expérience d’anxiété de performance. Toutefois, les connaissances sur l’anxiété de performance en milieu de travail sont encore limitées. Notamment, dans la littérature, aucune des définitions ne semble bien représenter ce phénomène complexe. Cet article tente donc une première conceptualisation de l’anxiété de performance au travail en se basant sur la littérature actuelle. Plus précisément, une analyse de différentes définitions et échelles portant sur l’anxiété de performance dans divers domaines a été réalisée. La conceptualisation proposée est composée de quatre dimensions, soient les manifestations somatiques, cognitives, comportementales et affectives. Cette conceptualisation opérationalisable permettra de poursuivre les travaux des auteurs qui souhaitent développer une échelle de mesure.
Mots-clés :
- Anxiété de performance,
- Anxiété de performance au travail,
- Anxiété au travail,
- Santé psychologique au travail,
- Performance
Abstract
Many common work situations are conducive to the experience of performance anxiety. However, knowledge of performance anxiety in the workplace is still limited. None of the definitions in the literature seems to represent this complex phenomenon well. This article therefore attempts a first conceptualization of performance anxiety in the workplace based on the current literature. More precisely, an analysis of different definitions and scales dealing with performance anxiety in various domains has been carried out. The proposed conceptualization is composed of four dimensions: somatic, cognitive, behavioral and affective manifestations. This operationalizable conceptualization will allow the authors to continue their work in developing a measurement scale.
Keywords:
- Performance anxiety,
- Performance anxiety at work,
- Workplace anxiety,
- Well-being at work,
- Performance
Download the article in PDF to read it.
Download
Appendices
Bibliographie
- Alpert, R. et Haber, R. N. (1960). Anxiety in academic achievement situations. Journal of Abnormal and Social Psychology, 61(2), 207-215. https://doi.org/10.1037/h0045464
- American Psychological Association. (s.d.a). APA Dictionary of Psychology – Anxiety. https://dictionary.apa.org/anxiety
- American Psychological Association. (s.d.b). APA Dictionary of Psychology – Performance Anxiety. https://dictionary.apa.org/performance-anxiety
- American Psychological Association. (s.d.c). APA Dictionary of Psychology – Test Anxiety. https://dictionary.apa.org/test-anxiety
- Ang, R. P. et Huan, V. S. (2006). Academic expectations stress inventory: Development, factor analysis, reliability, and validity. Educational and Psychological Measurement, 66(3), 522-539.
- Barbeau, A.-K. (2011). Performance anxiety inventory for musicians (PERFAIM): A new questionnaire to assess music performance anxiety in popular musicians [mémoire de maîtrise, McGill University]. McGill University Libraries.
- Barlow, D. H. (2002). Anxiety and its disorders: The nature and treatment of anxiety and panic (2e éd.). Guilford Press.
- Brooks, A. W. (2014). Get excited: Reappraising pre-performance anxiety as excitement. Journal of Experimental Psychology, 143(3), 1144-1159. https://doi.org/10.1037/a0035325
- Cassady, J. et Johnson, R. (2002). Cognitive test anxiety and academic performance. Contemporary Educational Psychology, 27, 270-295. https://doi.org/10.1006/ceps.2001.1094
- Cheng, B. H. et McCarthy, J. M. (2018). Understanding the dark and bright sides of anxiety: A theory of workplace anxiety. The Journal of Applied Psychology, 103(5), 537-560. https://doi.org/10.1037/apl0000266
- Cheng, W.-N. K., Hardy, L. et Markland, D. (2009). Toward a three-dimensional conceptualization of performance anxiety: Rationale and initial measurement development. Psychology of Sport and Exercice, 10(2), 271-278. https://doi.org/10.1016/j.psychsport.2008.08.001
- Costa, P. T. et McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO PI-R) and neo five-factor inventory (NEO-FFI): Professional manual. Psychological Assessment Resources.
- Craske, M. G. et Craig, K. D. (1984). Musical performance anxiety: The three-systems model and self-efficacy theory. Behaviour Research and Therapy, 22(3), 267-280.
- Elliot, A. J. et McGregor, H. A. (1999). Test anxiety and the hierarchical model of approach and avoidance achievement motivation. Journal of Personality and Social Psychology, 76(4), 628-44.
- Eysenck, M. W. (1992). Anxiety: The cognitive perspective (1re éd.). Psychology Press.
- Goldberg, L. R. (1990). An alternative description of personality: The Big-Five factor structure. Journal of Personality and Social Psychology, 59(6), 1216-1229. https://doi-org.ezproxy.usherbrooke.ca/10.1037/0022-3514.59.6.1216
- Hjeltnes, A., Binder, P.-E., Moltu, C. et Dundas, I. (2015). Facing the fear of failure: An explorative qualitative study of client experiences in a mindfulness-based stress reduction program for university students with academic evaluation anxiety. International Journal of Qualitative Studies on Health and Well-Being, 10(1), 1-14. https://doi.org/10.3402/qhw.v10.27990
- Hunter, L. W. et Thatcher, S. M. B. (2007). Feeling the heat: Effects of stress, commitment, and job experience on job performance. Academy of Management Journal, 50(4), 953968. https://doi.org/10.5465/AMJ.2007.26279227
- Jones, M. K., Latreille, P. L. et Sloane, P. J. (2016). Job anxiety, work‑related psychological illness and workplace performance. British Journal of Industrial Relations, 54(4), 742767. https://doi.org/10.1111/bjir.12159
- Kantor-Martynuska, J. et Kenny, D. T. (2018). Psychometric properties of the Kenny-Music Performance Anxiety Inventory modified for general performance anxiety. Polish Psychological Bulletin, 49(3), 332–343. https://doi.org/10.24425/119500
- Kenny, D. T. (2009, 16 décembre). The factor structure of the revised Kenny Music Performance Anxiety Inventory. Dans A. Williamon, S. Pretty et R. Buck (resp.), Physical and psychological vulnerabilities in music and dance students [symposium]. 2e International Symposium on Performance Science, Utrecht, Pays-Bas. http://www.performancescience.org/wp-content/uploads/2009/ISPS-2009-Program.pdf
- Kenny, D. T., Davis, P. et Oates, J. (2004). Music performance anxiety and occupational stress amongst opera chorus artists and their relationship with state and trait anxiety and perfectionism. Journal of Anxiety Disorders, 18(6), 757-777. https://doi.org/10.1016/j.janxdis.2003.09.004
- Kenny, D. T. et Osborne, M. S. (2006). Music performance anxiety: New insights from young musicians. Advances in Cognitive Psychology, 2(2), 103-112. https://doi.org/10.2478/v10053-008-0049-5
- Kirchner, J. M. (2003). A qualitative inquiry into musical performance anxiety. Medical Problems of Performing Artists, 18(2), 78-82. https://doi.org/10.21091/mppa.2003.2015
- Lederman, R. J. (1999). Medical treatment of performance anxiety: A statement in favor. Medical Problems of Performing Artists, 14(3), 117-121.
- Liebert, R. M. et Morris, L. W. (1967). Cognitive and emotional components of test anxiety: A distinction and some initial data. Psychological Reports, 20(3), 975-8.
- Liu, P.-C. (2016). Music performance anxiety among college piano majors in Taiwan [thèse de doctorat, Boston University]. ProQuest.
- Lowe, P. A., Lee, S. W., Witteborg, K. M., Prichard, K. W., Luhr, M. E., Cullinan, C. M., Mildren, B. A., Raad, J. M., Cornelius, R. A. et Janik, M. (2008). The Test Anxiety Inventory for Children and Adolescents (TAICA) examination of the psychometric properties of a new multidimensional measure of test anxiety among elementary and secondary school students. Journal of Psychoeducational Assessment, 26(3), 215-230.
- Lupien, S. (2020). Par amour du stress (2e édition). Éditions Va Savoir.
- Lupien, S. J., Ouellet‐Morin, I., Hupbach, A., Tu, M. T., Buss, C., Walker, D., Pruessner, J. C. et Mcewen, B. S. (2015). Beyond the stress concept: Allostatic load – A developmental biological and cognitive perspective. Developmental Psychopathology, 2, 578-628.
- McCarthy, J. et Goffin, R. (2004). Measuring job interview anxiety: Beyond weak knees and sweaty palms. Personnel Psychology, 57(3), 607-637.
- McCarthy, J. M., Trougakos, J. P. et Cheng, B. H. (2016). Are anxious workers less productive workers? It depends on the quality of social exchange. The Journal of Applied Psychology, 101(2), 279-91. https://doi.org/10.1037/apl0000044
- McCrae, R. R. et Costa, P. T. (1987). Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52, 81-90. http://doi.org/10.1037/ 0022-3514.52.1.81
- Merritt, L., Richards, A. et Davis, P. (2001). Performance anxiety: Loss of the spoken edge. Journal of Voice, 15(2), 257-269. https://doi.org/10.1016/S0892-1997 (01) 00026-1
- Miller, R. O., Gayfer, B. L. et Powell, D. M. (2018). Influence of vocal and verbal cues on ratings of interview anxiety and interview performance. Personnel Assessment and Decisions, 4(2), 26-41. https://doi.org/10.25035/pad.2018.02.003
- Mor, S., Day, H. I., Flett, G. L. et Hewitt, P. L. (1995). Perfectionism, control, and components of performance anxiety in professional artists. Cognitive Therapy and Research, 19(2), 207-225. https://doi.org/10.1007/BF02229695
- Muschalla, B., Linden, M. et Olbrich, D. (2010). The relationship between job-anxiety and trait-anxiety – A differential diagnostic investigation with the Job-Anxiety-Scale and the State-Trait-Anxiety-Inventory. Journal of Anxiety Disorders, 24(3), 366-371.
- Paiement, A.-M., Desroches, O.-A., Maheu, L., Leduc, F.-É. et Longpré, P. (2021). L’anxiété de performance au travail : Une étude exploratoire. Revue Québécoise de Psychologie, 42(3), 139-172. https://doi.org/10.7202/1084583ar
- Patel, D. R., Omar, H. et Terry, M. (2010). Sport-related performance anxiety in young female athletes. Journal of Pediatric and Adolescent Gynecology, 23(6), 325-335. https://doi.org/10.1016/j.jpag.2010.04.004
- Powell, D. H. (2004). Treating individuals with debilitating performance anxiety: An introduction. Journal of Clinical Psychology, 60(8), 801-808.
- RADA Business (2020). Beating workplace performance anxiety. Royal Academy of Dramatic Arts. https://www.radabusiness.com/about-us/research/
- Salmon, P. (1990). A psychological perspective on music performance anxiety: A review of the literature. Medical Problems of Performing Artists, 5, 2-11.
- Sarason, I. G. (1984). Stress, anxiety, and cognitive interference: Reactions to tests. Journal of Personality and Social Psychology, 46(4), 929-938.
- Smith, R. E., Smoll, F. L., Cumming, S. P. et Grossbard, J. R. (2006). Measurement of multidimensional sport performance anxiety in children and adults: The Sport Anxiety Scale-2. Journal of Sport and Exercise Psychology, 28(4), 479-501.
- Spielberger, C. D. (1985). Anxiety, cognition and affect: A state-trait perspective. Dans A. H. Tuma et J. D. Maser (dir.), Anxiety and the anxiety disorders (1re éd., p. 171-182). Routledge.
- Spielberger, C. D. et Vagg, P. R. (dir.). (1995). Test anxiety: Theory, assessment, and treatment. Taylor & Francis.
- Stewart, W. et Barling, J. (1996). Daily work stress, mood and interpersonal job performance: A mediational model. Work & Stress, 10(4), 336-351.
- Walker, I. J. et Nordin-Bates, S. M. (2010). Performance anxiety experiences of professional ballet dancers: The importance of control. Journal of Dance Medicine & Science: Official Publication of the International Association for Dance Medicine et Science, 14(4), 133-45.
10.7202/1084583ar