Popular GenAI Chatbots Vary in Capabilities to Answer Academic Reference Questions / Whitfield, S., & Yang, S. Q. (2025). Evaluating AI language models for reference services: A comparative study of ChatGPT, Gemini, and Copilot. Internet Reference Services Quarterly, 29(2), 153-167. https://doi.org/10.1080/10875301.2025.2478861⁠⁠⁠⁠⁠⁠⁠ - Shen, Lisa (Evidence Based Library and Information Practice)