Crisis Leadership Characteristics Necessary for Public Library Personnel During Natural Disaster Situations Include Emotional Control, Empathy, Collaborative Coordination, and Community Advocacy / Tu-Keefner, F., Hobbs, A., & Lyons, D. (2025). Libraries on the front lines: The imperative for disaster-ready information professionals. Journal of Library Administration, 65(1), 79–99. https://doi.org/10.1080/01930826.2024.2432230 - Shamchuk, Lisa (Evidence Based Library and Information Practice)