Homeless Patrons Utilize the Library for More than Shelter but Public Library Services Are Not Designed with Them in Mind / Dowdell, L., & Liew, C. L. (2019). More than ashelter: Public libraries and the information needs of people experiencing homelessness.Library & Information Science Research,41(4), 100984. https://doi.org/10.1016/j.lisr.2019.100984 - Kaplan, Samantha J. (Evidence Based Library and Information Practice)